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WE RECOMMEND YOU PRINT AND RETAIN A COPY
OF THIS DOCUMENT FOR YOUR RECORDS
Countryside FCU Privacy Statement
Countryside Federal Credit Union Privacy Statement
In recognition of our members' expectation of privacy, Countryside Federal Credit Union has adopted the following privacy statement.
Countryside will collect only the personal information that is necessary to conduct our business. That means just what is necessary to
provide competitive financial products and services - no more. We may gather general information about members browsing our Internet
site countryside.org and using countrysidefcu.net. This enables us to track how visitors navigage through the site and the areas in
which they show interest.
Countryside will protect your personal information. We will maintain security controls to ensure that member information stored on our
premises and in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against
unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member
confidentiality.
Restrictions on the Disclosure of Account Information
Countryside Federal Credit Union will not disclose confidential member information outside the credit union unless:
- The member consents to the disclosure;
- The information is provided to help complete a transaction that the member has authorized;
- Legal or regulatory requirements oblige the credit union to supply the information;
- It is supplied to a vendor working on behalf of the credit union; or
- It is a credit-reporting agency.
Employee Access and Use of Member Information
Within Countryside, the credit union requires that confidential information be safeguarded at all times and be used only for legitimate
business purposes on a "need to know" basis.
The credit union takes measures to limit employee access to confidential information and makes every effort to ensure that financial
information is maintained in an accurate and up-to-date manner. We educate our employees about the importance of confidentiality and
customer privacy through standard operating procedures and from time to time special training programs.
Member Choice
The credit union will occasionally inform members of new products and services via email, mail or telephone. If a member wishes to opt
out of these offers, Countryside will attempt to honor that request. Simply notify the credit union of your wish, and you will be
excluded from future offers.
Maintaining Member Privacy in Our Business Relationships
The credit union will not sell or share member personal information with a third party for the third party's own independent use.
However, Countryside occasionally contracts with outside vendors and other business partners to perform specific services for the credit
union. We require these vendors to honor and safeguard the information we provide them and to follow strict confidentiality requirements.
Other Links
Also, please be aware that the Countryside web site offers links to external internet web sites. However, Countryside does not endorse
nor control these external internet web sites nor other sites to which they may link. Countryside does not control any specific
commercial product or service these external web sites mention. Further, Countryside does not guarantee the accuracy, completeness,
efficacy, timeliness, or correct sequencing of information their pages contain.
If you have any reason to believe that your personal information retained at Countryside Federal Credit Union is incorrect, please write
us at P.O. Box 3247, Syracuse, NY 13220-3247 or email us at cfcu@countryside.org attention Member Services Manager and state your
concern. We will investigate the problem and, if appropriate, update the credit union's records.
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